![]() If you have a moderately fast internet connection with say 20 Mbits/sec upload speed, Backblaze should be able to backup 1 TByte per day (in super high level rough math). To "Produce File Lists", it is comparing the last modified date to the last modified dates of files on your computer to decide the list of files that have changed. If Backblaze backs up a new file, one line is added to that record with the filename, and where in the Backblaze datacenter the file can be found, and the "last modified date" of the file. That folder contains a historical record of everything that has happened with your backup. How many items are in it? And is your system drive a SSD? I'm typing this on Windows 10 and my bzdatacenter folder is 154 MBytes so yours is about 30 times larger than it should/could be. The bzdatacenter folder is 4.49 GB in size. Good, in the vast majority of cases that is PLENTY. There isn't anything we can't figure out, Backblaze is a really straight-forward application. If you respond here we can chase it down together. There is a copy of this in the Backblaze datacenter, but it's your copy on your local Windows 10 machine that has some issue. The folder C:\ProgramData\Backblaze\bzdata\ essentially contains your "Backup State". :-) The next thing 3 questions are:Ģ) How many items are in this folder is on your local computer by right click "Properties" (please don't delete it), and what is the total size in MBytes or GBytes:Ĭ:\ProgramData\Backblaze\bzdata\bzbackup\bzdatacenter\ You gave me the first decoder ring, which is Windows 10, which means I don't have to worry about Macintosh issues. Included in the "few other things" are common issues customers have "highlighted in red" in our internal lookup tool.īut we can also do it with you operating all the controls. That doesn't allow us to see any of your file names or file contents, but allows me to look up "meta info" like the OS version you are running, how much RAM your computer has, the number of files you have backed up, and a few other things. If you are comfortable with this, what might help me understand what is going wrong is for you to open a help ticket at (scroll all the way to the bottom) and make sure you tell them the email address you used to open your Backblaze account, and tell the support person I want to see the ticket. However, some people really hate that without knowing EXACTLY what the issue was, so if you are curious we can go find out with the procedure below. At any point, you can decide to pay for both backups ($12/month) or you can delete "Old Rosierosa Backup" on the website and transfer your old license over to the new backup where it picks up with no additional charges.īy starting over and re-uploading, you get a fresh clean backup without any issues. The new one will be an "unpaid trial" for the first 14 days which is completely free. This will result in two side by side backups when you sign into your web account here: where one backup is frozen in time forever called "Old Rosierosa Backup" and the new one keeping you fully backed up called something new with the date you installed in the name. You avoid this because your performance problem is probably inside the "Backup State", and if you Inherit your old backup then you inherit your old problem. You do this before uninstalling because it's your last chance to rename it, and makes things in the future MUCH clearer.Ģ) Uninstall Backblaze using "Add/Remove Programs", and just to be certain everything is gone look to make sure C:\ProgramData\Backblaze\ folder is gone from your computer after removingģ) Go to and install it again and then (this is REALLY IMPORTANT) avoid anything called "Inherit Backup State". ![]() This is purely cosmetic, it is how this backup appears on the Backblaze website when you sign in to do a restore. SHORT ANSWER: Your best bet is to uninstall Backblaze using this procedure:ġ) BEFORE UNINSTALLING -> Go into "Settings." and change the "Online Name for this Computer" to be something unique like "Old Rosierosa Backup". Take up enough resources to freeze every other program I'm using. ![]() At least part of the reason is that it is still "Automatic" and we need to detect when external hard drives come and go and things like that.īut I'd rather fix this next part for you. Unfortunately it does use up other resources. The issue is that "Backup Once Per day at time" was originally created 14 years ago when we assumed that the most precious resource was your bandwidth. The only "Schedule" that stops EVERYTHING is "Only Backup When I Click ". I have Backblaze set to do backups at 4 AM. Disclaimer: I work at Backblaze and wrote "Producing File Lists".
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